FAQ

1. Are you a manufacturer or trade company?
We are a professional battery packs and power adapters manufacturer with 12 years.

2. Can we visit your factory?
Yes, we welcome our guests to visit our factory any time.

3. What products your company specialize in?
We specialize in battery packs and adapter, power tool lithium battery, computer keyboard and mouse, video camera.

4. Can you accept OEM & ODM service business?
Yes, we supply OEM & ODM service according to customer’s requirements.
 
5. What’s your payment terms?
Standard terms: T/T in advance, Western Union, PayPal, MoneyGram. Also L/C at sight is acceptable for large amount.
 
6. What’s the warranty service do you offer?
We take every careful step for our customers, providing a satisfied and strong backup for their sales and promotion. We offer one year warranty for our products.
 
7. How do you ensure high quality of your products?
Strict QC with 6 steps testing from raw material purchase to finished product.

8. How much is the defective rate for your products?
Less than 2%.

9. What’s your main market?
Europe, America, Africa and the Mid-East countries.

10. How do you ship the order normally?
For large quantity order, ship the goods by sea. For small order, by air or express. We supply optional express for you, including DHL, FEDEX, UPS, TNT, EMS, ARAMES and etc.